Let me now roughly think about what common means of communication are available. Mobile phones include: SMS and voice. Network clients include: QQ, MSN, Feiqiu. In addition, Internet-based communication methods: remote video communication, Email, etc., are becoming more and more complex, and more and more diversified communication methods appear and use in our lives. So, how to find a unified platform to include these contents? I believe that unified communications solutions can give you more ideas!
There are divergent opinions about what is unified communications?
What is unified communications: Unified communications (UC or Unified Communications for short) refers to a new communication mode that integrates computer technology and traditional communication technology. As a solution and application, its core content is: let people at any time, any At any location, you can get free communication of data, images and sound through any device and any network. In other words, the unified communication solution integrates all types of information such as voice, fax, e-mail, mobile short message, multimedia, and data, so as to bring people freedom of choice and increase efficiency. (For example, traditional phones will be replaced to support client software based on soft phone screens.) It is different from the interconnection at the network level, but the integration and collaboration at the human-oriented application level, which is a higher-level concept. A generation of communications and IT industry.
Manufacturer's explanation:
There are several explanations from vendors for the explanation of unified communications.
Cisco: Unified Communications has further developed the concept of IP communications. Through the use of SIP (SessionInitiationProtocol) and including mobile solutions, it has truly achieved the unification and simplification of all types of communications-independent of location, time or equipment. Through the unified communication solution, users can communicate with each other at any time as they like, and use any device to communicate through any medium. Unified communications combines multiple phones and devices we commonly use—as well as multiple networks (fixed, Internet, cable, satellite, and mobile)—to achieve geographic location-independent communications, promote the integration of communications and business processes, and simplify Run and increase productivity and profit.
Microsoft: The traditional communication system transmits information to several different types of storage areas—voice mail systems, email servers, and stand-alone fax machines—through the unified messaging communication function of Exchange, various types of messages are stored in In a unified system. For example, send voice mail messages directly into your inbox. When you open Outlook, you can see the voice mail next to the email, which provides a powerful new way to collaborate more effectively. For example, you can forward voice mail or fax. You can even record notes in voice mail messages, or search for past voice mail messages. Messages will no longer block your screen! Wait, I won’t give examples here, but in general it can be understood as the integration of multiple communication methods, people-oriented, that is, connect and instant, reduce costs , Improve efficiency is its biggest advantage.
Unified communications solutions
At present, the main vendors of unified communications are roughly: Cisco (CISCO), Microsoft, AVAYA, Nortel, IZO, WebEx, etc. They are all international mainstream unified communications solution providers, and many enterprise users are using them to provide This product provides a lot of help for companies in improving efficiency and saving costs.
The author found some information about unified communications solutions, let's take a look at it roughly.
1 Video conference: Video conference builds a global network multimedia conference platform for users, freeing you, your customers and working partners from time and geographical constraints. Through the Internet, you can easily conduct multi-party "face-to-face" real-time communication no matter when and where, providing you with an economical and applicable network conference center.